Manage Your Account
We've made it easy for you and your team to take care of your account setup and administration.
Everyone at your dealership needs their own username and password to access mfldirect services. We’re doing this to give our customers a better, personalised experience, as well as peace of mind with:
- more security – each person uses their own credentials, no more sharing details
- better control – easily manage who has access to credit and buying
- relevant access – all customers will have the relevant access for their role
- total flexibility – you decide on the right level of access for each person
Do you need access to mfldirect?
Access is managed by the person who is on our records as the primary mfldirect contact at your site. They have full access to mfldirect and can add team members to the dealership account and decide on the right level of access for them.
If you need access to mfldirect, just get in touch with your site's primary contact. If you are not sure who that colleague is, please call the Customer Support team on 0370 6000 288.
See the articles below for more information on managing your dealership's mfldirect account, from information on how to set up your account and staff access, to where you can find your important documents.